I have been having the same issue too after I installed Generations and their latest update then. The game would play but about an hour later the "Exception Raised" window would pop up. It really bugs me that there has not been a fix to this problem; I (and I know a majority of us have) have spent loads of moneys on these games hoping to play and instead I'm dealt with a really buggy game that can sometimes be unplayable. Even without custom content I still get the debug issue.
I really hope a solution will be out there for us Mac users. It's been a year already and I want to play my game without any issues. It looks though we mac users have no one to get help from.
From the little bit of programming I know the program is supposed to check for exceptions *before* the game starts up. Which means the programmers/managers aren't doing their jobs. Is EA now too poor to get people to do basic bug checks? This is another bug I've run into with the games and it seems new EPs are coming out with new bugs making the old bugs worse rather than fixing the initial bugs first...
Don't you have a bug checking team or are you leaving that to the programmers? Even Interns can do that work.
I am having this same freaking problem again-- it was after I spent an hour and a half building a gorgeous house my precious Sims whom I have had to delete as their game file has been corrupted for God knows what reason. EA really needs to get off their fat, greedy arses and fix this once for all. FIX THIS. The game was working like a dream up onto that point I should add.
I've been having this problem since the fall, and I've tried the whole reinstall the game tactic, and it doesn't work for me. The error I am getting is "Unhandled page fault read access to 0x00000000 at address 0x00d2cea9."
Joined: 12/13/10 04:59 PM
Ive been having this problem except its only in build/buy mode and when i try to load a sim from the bin. Had to delete my saved sims. Im going to move my saved games too and see if i can start fresh :/
I've been dealing with this same problem since Generations.
Recently, I installed CC from TSR and it got even worse. I couldn't even keep the Sims 3 open up long enough to load one game.
I ran it without CC and kept it open for about 6 hours and it didn't happen once. I ran it with just CC from the store and it crashed after about 4 hours. I added a few items from TSR and it crashed in 3.5 hours.
Seems that, at least in my case, the more CC there is, the more often this will occur.
I'm still having this problem i have contact ea advisiors, has anybody else contacted them? I really tired of this problem they keep acting like it's a problem with my computer, and it's not it a 2010 mbp 4gb 500gb hard i mean come on top of the line at the time. If there is anybody else having this problem please comment on here share your story contact ea so they know that its a serious problem and needs to be fixed!
I had gotten that error awhile ago... one user told me to delete the cache files in the Sims 3 folder. You might want to try that. It worked for me. You may, though, have to re-install any CC or store content.
I tried everything except uninstalling and reinstalling the game (don't want to lose my saved data), and I give up. I couldn't fix it. I talked with two EA games people who couldn't fix it, and I did everything on this forum and nothing worked...I am very grumpy and now I don't feel like playing.
I have the same problem. My game won't even start. It makes it half way through the opening sequence and then I get this error message. I tried uninstalling and reinstalling the game but it doesn't make a difference. I also tried uninstalling just the expansion packs but that didn't work either.
I'm on hold with tech support now. Its been half an hour so far and no answer.
The saved games are in ~\documents\Electronic Arts. I renamed the folder (just changed the first character to an underscore) and then loaded up Sims 3. This worked fine. The game then creates a new 'Electronic Arts' folder so I quit the game, deleted that new folder and renamed the old one back to it's original state. That seemed to do the job!