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Lags & Invisible, Frozen & Stuck Sims --> Post here if you have the issue.  XML
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crinrict


Joined: 06/21/09 03:39 PM
Messages: 16941
Location:Switzerland

Hi guys,

A few links on the issue

BUG: Frozen & Stuck Sims
BUG: Invisible Sims
BUG: Lags & Intermittent Freezes
BUG: Crowd gatherings on community lots
BUG: Crowds in front of the school

Some more info can be found here:
Late Night Bugs - Compiled List in first two posts

There's also threads about this at MTS
Game Help:UI and Sim Issues
General/Other - [Common] Missing Sims and/or User Interface
General/Other - [Common]Data collection and analysis: Intermittent Freezes and Lags

Pics by AndreeAndree: http://www.flickr.com/photos/96179754@N00

If you have any problems regarding Sim Corruption, please post here: Blank or Missing Sim Icons, Missing UIs, Missing Interactions and Clones

How to post your info in this thread
Reading through your posts I decided it's probably best if everyone just writes down what ever they think important. There is a few info, that you should include though:

1. Basic System info (no DxDiag unless you are asked this info by a guru, they just make it hard to read through everything)
- Processor
- RAM
- Graphic Card
- OS
2. What Add-Ons do you have
3. Are you using Mods/CC
- If you are using mods, please post the bigger ones (no need to list every single one)
- If you have cc, how much do you have (little, moderate, a lot)
4. Do you have any other significant problems like crashing/save errors

Also, if I ask you a question back and you answer, it would be great if you could quote the question. It's sometimes hard to keep track on who I asked what.

This message was edited 14 times. Last update was at 01/08/12 02:35 AM


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crinrict


Joined: 06/21/09 03:39 PM
Messages: 16941
Location:Switzerland

General problem people are seeing

- Sims get stuck in bed and on other furniture. Reset sim helps once, maybe twice then it stops working
--> Possible Workaround posted by zerobandwith
- Sims get stuck on each other, leaving large groups of Sims in one space
- Sims turn invisible, only leaving the thought bubbles visible
- Lags because of the stuck Sims or temporary cars that don't get cleaned in the streets and inactive Sims inventories
- Toddlers get stuck on top of the stairs while trying to interact with t/ya/a/e
- Sims get stuck in two locations in Bridgeport behind the hospital in Bridgeport for this should be an inaccessible area but isn't
- Frozen Game where only the animations go on.
- Invisible Objects that block the Sims path
- Sims are getting reset and send back home.
- Sims are getting reset from work and are now standing outside some rabbit hole
- All sims get drawn to one spot
- Sims getting stuck in elevators
- Ultimate loss of your save game: Missing GUI (this can be caused by uninstalling an injector mod the wrong way but that's not always the case)

Play style, system info, Mods/CC status
- Most people in this thread have more then adequate systems, are up-to-date and have tried everything from reinstalling to reformatting and nothing works. The error can't be point pointed to any group of hardware. It occurs on all OS, including Mac. The more EPs you have, the faster you have it.
- Most people in this thread do not have any cc or mods although it shows that people that are using Twallan's mods are inclined to have less problems
- People have different play styles but lots seem to keep to one household, playing legacy style.
- The error seems to occur around week 10 or a little later into the game. Once you have it, it seems to infect other save games, also new ones.
- This problem has been around since the beginning but seems to get worse with every EP/SP that's coming out, LN making it a problem for a lot of people. You don't NEED LN to have the problem and it's not only happening in Bridgeport.

Invisible Sims - Reasons
This info is speculation and might or might not be true
So far I think there are three problems that can render your Sim invisible:

- Large crowds, stuck sims that make your game laggy and because of this the graphics have trouble actually displaying the Sim. This is only a temporary invisibility and they can turn visible any time. Overwatch gets rid of crowds in front of community lots because of star opportunities.
- Broken outfits. No clue what breaks them but Twallan pinpoints them on cc that is being uninstalled from the game. That's certainly true for invisible babies when you uninstall bad cc. Could be other reasons. Fix Invisible Sims on DebugEnabler fixes those
- TestBrawlError. The error occurs at a point in time where the other sims are leaving rabbit holes, buses or other actions that make them temporarily invisible. Because of the error, the game bounces and the Sim does not get visible. ResetSim makes those visible again but there could be other problems following (like the stuck in bed issue). Overwatch and ErrorTrap get rid of the TestBrawlError

Mods, that actually help with all those problems (don't solve it)

All Mods are by Twallan. There are others around (Google: NRaas, ISZ).

Overwatch --> Getting rid of temp cars, broken relationships and family trees and the Sims get drawn to one community lot problem, also has many more fixes, refer to Twallans forum on the details.
MasterController --> Ability to reset the whole town (Sims & Objects)
DebugEnabler --> Ability to fix invisible Sims with faulty outfits
ErrorTrap (CoreMod) --> Fixes dangling references and can help with the missing UI problem and more.

A solution to the routing problem in Bridgeport can be found here: Bridgeport Routing Fix

If you decide to use a mod, make sure you remove them before patching your game. Overwatch, DebugEnabler, MasterController and ErrorTrap are save to remove without any special instructions. Simply delete the files and remove your cache files.

ErrorTrap is a CoreMod and can only be used with the Patch stated in the Twallan's post.

For instructions on how to get a mod into your game, please check this thread: http://forum.thesims3.com/jforum/posts/list/217955.page

to be continued ..





This message was edited 9 times. Last update was at 01/08/12 02:36 AM


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Kadosho


Joined: 10/30/09 02:43 AM
Messages: 26
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I wondered what happened to the other thread. I came back to check on it and saw I couldn't even open it anymore.

Hopefully everyone will find their way here. In the meantime, here's the link to the game updates page:

http://www.thesims3.com/game/patches
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45rpm


Joined: 06/10/09 12:19 PM
Messages: 2785
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Kadasho
You would think they could delete one message
instead of the whole thread. It had over 10k reads and multi messages
If they cant delete one message perhaps they should get that option.

Not a word said by EA even though the thread was massive.

The problem is still here and I hope everyone posts

I still have sticky frozing disappearing sims and Ive done all you have said
EA and it still returns. When is a fix coming... We have waited for a very long time.

I found cache clearing and saving often helps me but it eventually acts up again
I learnt that trick from another player



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nickibitsward


Joined: 05/16/09 10:18 PM
Messages: 1501
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Hmmm, a troll. Very convenient. Thanks for restarting this, Crinrict.

Okay: My game worked perfectly - not a hiccup, lag or momentarily pause, except for some reason, sometimes while vacationing in France, since the day I installed it. I have all the EP's and SP's except FLS.

I DO NOT HAVE CC or mods. Nothing off the exchange, only Store items.

When I received LateNight, I automatically checked the launcher first to see if there was an update I should install before I installed the EP (made the mistake of not checking once and it destroyed my game so I always check and install any
update first then the EP).

Installed LN and played around a bit in Bridgeport getting used to things. No glitches, no problems with butlers or mixologists or people not showing up to clubs. Just worked fine.

So I started a new game with my favourite Sim (a copy of him from the bin) and
he wanted to learn the mixology skill so I got him the books. We were good until Level 7.

There he was, sitting in his chair, no longer turning book pages. Sitting and
not moving while everything else went on around him. Stuck fast. I tried to reset him and poof, gone.

Nothing I have done since that fatal day, months ago works. I reinstalled it all, decided to stay out of Bridgeport and played Sunset Valley. New Sim. New
house. New everything. He's all skilled up, high along in his career and looking good. Tell him to get the mail. Hear the mailbox open - wait a minute?
Where is my Sim?

It doesn't matter what Sim, what family, house or town. In about ten Sim weeks,
the Sim I am playing (not the game) will freeze or just vanish. They are not, in my opinion doing anything specific that might cause them to vanish, like working on a invisibility spell...the last one was talking to the maid.

I have also had NPC Sims get stuck in park benches on the community lots. A buildup of cars and stereos in inventories, etc., etc.

None of this has been addressed by EA and it is really too bad that this thread has sat here for so long, ignored, while so much effort was put into it by so many people trying to help each other since, obviously EA cannot or will not, only to have it deleted because of one stupid post!

(EA sure noticed that post among all the others - wonder if they even bothered to read the thread.)
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Kadosho


Joined: 10/30/09 02:43 AM
Messages: 26
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You're right about how odd it is that they couldn't remove a couple offensive posts rather than an entire thread. Perhaps they don't like the criticism they have received lately. Though their evasiveness and recent actions (or lack thereof) are good cause for it.

Honestly I don't like to come off saying EA doesn't care. But I can see why some might think they don't. Here's hoping that wiping out entire threads won't become common place in the forums and that a fix will be presented soon.

I know a new expansion is being made. Lets just hope it won't lead to even more problems rising up as well.
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Kadosho


Joined: 10/30/09 02:43 AM
Messages: 26
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Also, I too want to give big thanks to crinrict for restarting this thread. You are awesome
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crinrict


Joined: 06/21/09 03:39 PM
Messages: 16941
Location:Switzerland

Could we keep this on the subject, please.

They have deleted my threads and I don't think it has anything to do with the content of the old thread. I saw what the troll posted and it was disgusting.

The thread got reported by many, including me, that's why they knew that something bad was in it.

This message was edited 1 time. Last update was at 03/27/11 09:52 PM


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MistyIyed


Joined: 06/27/09 05:27 PM
Messages: 65
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I think the whole thread was deleated because they are tired of hearing from us. Guess they figure we will all go away.
I'll stop posting once EA fixes the game.
I have all of the Sims3 games and add-ons, but won't install Outdoor Living until I can actually play again.

No mods no CC's - just store stuff. Was playing for the longest time with no problems until the patch after Late Nite- then my Sim froze standing through his chair. Tried re-set Sim- which moved him and then he went invisible. Tried going back to my original Sim and only got the map view and couldn't enter any other houses.
Had to control/alt/delete to quit the game. Turned off the computer and restarted, my sim was still invisible and so was my control bar.

Went about 6 rounds with customer service until I realized they were repeating themselves. Sent them my dx- that was fine. Customer service was absolutely no help.

I will not be buying any new games or EP's - nothing with EA's name on it unless they fix what they have ruined!
I was a loyal fan since the first Sims came out and own every Sim game,EP and Stuff packs they ever sold, not to mention all of their game guides.

You owe us something EA- a word of acknowledgement would be a start. Sims3 was my favorite game and I miss it. I have been waiting for 3 months now for you to answer all of us.

Are you working on a patch ? Please let us know.
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nickibitsward


Joined: 05/16/09 10:18 PM
Messages: 1501
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Hi Crinrict: I did see the posting but couldn't see any pictures, just the little boxes with the "X" in them so whatever was posted was lost on me. And it's been so long, I didn't even remember who started the thread. Still not fair to delete an entire thread.
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LadyLaFleur


Joined: 02/17/10 04:11 AM
Messages: 2149
Location:Montreal
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Okay, first off - I do not use mods or CC. Telling people to install a mod to fix a glitch is kind of ridiculous. Second, I play on a Mac so I can't get the mods even if I wanted them.

The too many cars issue is a serious problem. I shouldn't have to go into each individual household and delete the cars that have built up in their inventories every time I launch the game. This has been reported repeatedly since the EP has come out. It's been months - I'm getting pretty tired of the excuses.

"This game lends itself to certain abuses." - Calvin

Google is your friend.
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Kadosho


Joined: 10/30/09 02:43 AM
Messages: 26
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I had Sims 3 and everything up to Ambitions and was able to play with no problem. I made a huge legacy family which lasted several generations and even owned almost every business and lot in Twinbrook.

About a couple months ago I purchased Fast Lane and Late Night. This is when my problems began. I started a new Sim in Bridgeport and spent the first three days in the new expansion building a huge home on the island where all the celebrities live. When I moved my Sim in and started playing I noticed the game would lag somewhat but shrugged it off as PC issues. Eventually, about six Sim weeks in, I noticed some of his friends seemed to disappear. I wasn't sure if it was a story progression thing or not, so I didn't think of it much. At least not until one night I sent my Sim to bed. After which he got stuck, floating above the covers. No matter what I did I couldn't move him. I even restarted the game only to have it happen again at the same time. Even in beds in other rooms.

I tried restarting a new game and the same problems eventually returned. I tried contacting EA but they were no help. I also came to the forums here and at Mod The Sims looking for possible solutions. I've tried every fix that was suggested both by EA and other players. I wiped my saves, uninstall/reinstalled, played without anything that wasn't part of the retail copies.

I also tried fixes suggested in the old thread such as cache clearing, multiple saves, no stairs, story progression off, no more then x number of Sims. I even tried the Overwatch Mod and Master Controller. I've tried every neighborhood and even my Legacy Family again (which I no longer have, thanks EA).

Obviously nothing has worked as the problems still persist. Its pretty well accepted that the issue lies with the more recent patches of this game. I'm hoping a fix comes soon, but others have experienced these problems longer than I have. Some already having given up entirely on this game and the franchise as a whole.

Currently I'm playing Sims 1 and Sims 2. I've been enjoying these games immensely, but I can't help but feel a bit cheated that I went out and bought Sims 3 only to go back to the older games to enjoy any sort of story with my created Sims.

This message was edited 1 time. Last update was at 03/27/11 11:03 PM

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crinrict


Joined: 06/21/09 03:39 PM
Messages: 16941
Location:Switzerland

@LadyLaFleur: Twallan's Mod work perfectly on a mac. Tools don't, but CC and mods are working without a problem. I don't know where you have your user files on a mac but other than that, it's the same.

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suelorcha


Joined: 05/16/09 01:27 PM
Messages: 278
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Firstly, my computer specs and Dxdiag have been posted on this forum and been deemed 'good'.

Lag - my game lagged badly after installing LN. I had to get The Overwatch mod to fix it ( the first time in 8 years of playing sims that I had to install a mod to make my game playable ).

Frozen sims - my sims became frozen and I noticed many were stuck, in large numbers, outside of the school building. Resetting each sim indvidually was only a temporary fix, so once again I had to rely on a mod ( Twallans Master Controller) to reset the entire town.

Invisible sims - never had any.

Frozen game - this is the worst as my whole game freezes up...and stays that way until I exit it.

I have a small amount of cc and the fore- mentioned mods.
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Pegnation


Joined: 06/02/09 04:11 AM
Messages: 21
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I have experienced the freezing Sim bug since Late Night or the Late Night patch. The problem happens after I play one family for extended Sim-time, usually after 5+ sim weeks of play. They freeze in bed, sims freeze around town, meld together, etc. It happens in all towns.

I play with story progression off, aging on, lifespan on long. I play one family (no switching households) and don't use cheats. I clear caches every time before I play and "save as" with a new name frequently.

I have NO CC or Mods. All games patched fully, drivers are updated.

Basic PC info:
Desktop: Intel quad core, Windows Vista 32, 4GB RAM
ATI Radeon HD 4850

I have all games and stuff packs except Outdoor Living and some store content.
Prior to the LN patch, the main issues I was having were error 12 and error 16 after installing Ambitions, but I alleviated that by saving as and more often.

I really enjoyed the game prior to this but have had to stop playing because every game is a time-bomb. But I come back here diligently, hoping for a fix.

This message was edited 1 time. Last update was at 03/28/11 04:16 PM

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