I just got the same message as you when I tried to download my Generations registration rewards. The message in the LauncherLogFile is "2011/06/11|02:49:49|OFB-SIM3:35966|Store Download Failure. Download manifest server error.||||"
I'm guessing this is a problem on the Store's end.
Thanks everyone I thought I was the only one getting this error. I tried to down load a memories reward and got the same message,but I did get to load a gift I received. So I am guessing it's the memories that is messed up. I just checked on my memories and it's not even on my page anymore.
Joined: 06/05/09 12:19 PM
Location:I'm sittin' at a bar on the inside. Waitin' for my ride on the outside...
I wish EA was better about communicating with us. I also play World of Warcraft and they actually use their forums to communicate with the players. They post any known issues or bugs and make constant updates. It's also a lot easier to contact customer support. Any time I've tried with EA I'd get some moron that had no information at all.
I just think if they would take The Sims and add that level of customer service...well, then they could probably take over the world.
I can't download the memory rewards, the generation registration reward, or the ford package. I was able to download memory rewards yesterday. The store has to be down. Why don't they say that. Hope they fix it soon.