Chromosone19MMD1 wrote:I have just been given Fast Lane Stuff for Christmas. The game installed fine and accepted the code in the box, but when I tried to register it on my account it said it was an invalid code?
How can I register this to my account?
This code was checked by myself and Eldumbo. There were no mistakes or mixing up 0 for O etc. All three of us can't be wrong.
E A is working on my case in which I have the same problem, They are aware of the issue so the told me that my case would be escalated to higher up to see how to resolve my issue. I will let everyone know what I find out.
I apologize that you are having issues registering your Fast Lane Stuff Pack on the Sims 3 website. I have attempted to add the registration myself and was unable to assist in this process. I will need to forward this information to my supervisor and our Sims team so that we can correct the issue.
I will be leaving your ticket as unresolved and I will be updating you as I get information from my supervisor and the Sims team on correcting this issue on the Sims 3 site on your account for you.
Play Label Games Expert
I just got an email from EA saying that they registered the game to my Sims 3 profile but I have no way of checking as I can't access more than what is available on my page. By that, I mean, the My Games module on my profile page is already full of game icons so I can't tell if it's there or not. Is it possible to edit what games show up in the My Games module. Anyway, they told me they registered it for me so ... I don't know.