So I can't log into my store account on the sims 3 store. I have just recently had to wipe my hard-drive and install windows 7. Which I have now re-installed all my sims games. I have been trying for at least an hour now to log into my account so I can get into my purchase history but I can't get there. Can someone please help me?
Is it saying you're log in information is invalid? Try resetting your password on the sims3 website. If that doesn't work and you still can't log in try resetting your password on ea.com. I found that worked for me.
I'm having the same problem, but not on a new computer. When I try to see "My Account" it asks for my password, then redirects me back to the store's home page, no matter how many times I try, even after clearing my caches and trying different browsers.
This is happening to everyone. I can't buy simpoints, I can't get my account info, I can't get into purchase history. I keep getting a log-in window that loops me back to the splash page instead of properly directing me to the intended location.
The social whirl makes me dizzy, so though I am beginning to feel guilty about it, I must remain at zero friends. But thank you for your requests.
Im having the same problem. Iv just installed windows 7 and had to start downloading all my info and games again. But I cant get onto my personal account.. Im trying everything I can find to get an answer. If I get anything, i'l post here.
The online gaming doesn't work for me, I've tried all the servers: Google Chrome, Firefox, and still get nothing. Every time I go to log in it just loads forever and eventually says session timed out. Can anyone help please?
ChaoticMisfit wrote:The online gaming doesn't work for me, I've tried all the servers: Google Chrome, Firefox, and still get nothing. Every time I go to log in it just loads forever and eventually says session timed out. Can anyone help please?