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Master Suite Glitches and Crashes, Help?  XML
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Shanna1986


Joined: 05/22/10 02:00 PM
Messages: 109

Hi All,

I installed Master Suite today and so far it hasn't gone well. If I try to load a saved world it will crash. If I open a new world, it will load but many of the menus are missing. In CAS if I click on Hair and Clothes, the next panel/menu does not appear. In Build and Buy mode the same thing happens. If I click on doors or fences or basically anything, the panel will not appear.

I tried adding MS to the DEP exceptions (along with the basegame and other expansions/stuff packs) but this had no effect.

Has anyone else seen this issue or found a solution? Thanks!

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Annadenise


Joined: 04/16/10 03:27 AM
Messages: 1559
Location:Roanoke, VA

Do you have any mods or Custom Content?? Because sometimes certain mods or content can cause the crashes.

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Shanna1986


Joined: 05/22/10 02:00 PM
Messages: 109

Nope, I took out all the mods and CC and cleared my caches before installing Master Suite. So totally vanilla game that just doesn't want to run.

I'm also on a fairly new machine so I'm at or above all system requirements.

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Australorp


Joined: 08/03/11 07:51 AM
Messages: 1142
Location:At the edge of the Universe.

O.o I just got Master Suite...

Maybe it's not compatible with some other EP or SP? Either way, it's not good news seeing as I happen to have them all...

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Shanna1986


Joined: 05/22/10 02:00 PM
Messages: 109

Yeah, I have all the EPs/SPs too. I used to play everything on this really old iMac and would have to uninstall and reinstall everything from the base game up every time a new addon came out. I'm wondering if I should do that on here? But I just bought this machine like 5 weeks ago!

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chellexmarie


Joined: 12/30/10 11:14 PM
Messages: 274
Location:Lucky Palms
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My next step would probably be just to uninstall and reinstall everything. that sucks though. And I'm not the most patient person in the world lol. Of course I guess you could also try just uninstalling and installing master suite real quick. I can say that I have every single ep and sp and my master suite ran just fine. The only thing I don't have is Hidden Springs.

feel free to add me on here [:
http://chellessimmies.tumblr.com/
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Shanna1986


Joined: 05/22/10 02:00 PM
Messages: 109

Yeah I uninstalled MS and Pets was borked, even though it worked just fine before. Currently reinstalling the base game. It just makes me wonder because I saw so many posts about people experiencing CTDs

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Shanna1986


Joined: 05/22/10 02:00 PM
Messages: 109

I backed up all my data, I uninstalled EVERYTHING, reinstalled everything in order and patched after each installation. Still crashing. I tried to load Sunset Valley and it immediately crashed.

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stilljustme2


Joined: 11/17/09 10:25 PM
Messages: 7569
Location:Northern California
Online

I can't even open the Launcher -- I get an "Unknown Error Occurred" box and nothing happens. I tried changing my Sims 3 folder name to see if I could create a new one and that didn't work. Looks like I'm going to be spending a fun several hours reinstalling every single game, and then hope I can get all my saved games and my creations (I've got several Sims I created but didn't upload to the Exchange, plus some houses I remodeled for my own use) back into my game.

To answer questions:

1. I'm on a Mac, running Lion, and I have no idea where they hid the Sims 3 Preferences file.
2. I'm patched through to 1.29, I removed my Mods folder, and I have no CC.

Pass the Kleenex -- I may cry.

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Shanna1986


Joined: 05/22/10 02:00 PM
Messages: 109

This is going to sound really weird, but I remembered when I played on my mac, sometimes adding back my mods folder and throwing in something from NRAAS or Awesomemod actually STOPPED the crashing. I tried it on my PC and somehow the crashing stopped. It makes absolutely no sense to me but somehow it stabilizes the game

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stilljustme2


Joined: 11/17/09 10:25 PM
Messages: 7569
Location:Northern California
Online

Shanna1986 wrote:This is going to sound really weird, but I remembered when I played on my mac, sometimes adding back my mods folder and throwing in something from NRAAS or Awesomemod actually STOPPED the crashing. I tried it on my PC and somehow the crashing stopped. It makes absolutely no sense to me but somehow it stabilizes the game


I tried moving my Mods folder back in, and that didn't work, so I'm reinstalling right now -- then I get to redownload all my Store stuff which really sucks. I just hope I can restore my saved games and my creations (I've got some houses I built for myself that I didn't upload to the Exchange, as well as some downloaded houses I really liked). A pain in the you know where...

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Australorp


Joined: 08/03/11 07:51 AM
Messages: 1142
Location:At the edge of the Universe.

Hmm... I installed Master Suite but it doesn't seem to be crashing. Do you have your game updated to the latest patch? When I got the Pets patch my game kept crashing, so I disconnected from the internet, which worked.

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GurlGamer05


Joined: 04/26/10 03:45 PM
Messages: 248
Location:Playing in the wonderful weather!
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My game crashed and I have the latest patch and have updated all my mods. I didn't have any issues with the game since getting my new computer til installing and trying to play master suite.

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Annadenise


Joined: 04/16/10 03:27 AM
Messages: 1559
Location:Roanoke, VA

It happened once after I installed, but I had the same problem with Pets, I just went into my mods and cc and deleted ALOT of stuff that I didn't use anymore. Now more problem with crashing.

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Myss_tury


Joined: 08/28/11 03:12 AM
Messages: 88
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I had problems with Pets but no problems what-so-ever with Master Suite. I def would look at the CC issue. Sorry I cant be of any real help
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