I'm really excited about getting Showtime tomorrow and would like to use the online features like SimPort, but ever since EA upgraded to Origin, my game hasn't been able to connect to it and I'm told that my game must be connected to Origin to use the online features.
I have a working Origin account with my new email. My Sims3.com account is with my old email. I've tried changing it to my new email but it says that email is already in use. I don't have any other Sims3.com accounts besides this one so I'm thinking someone else either mistakenly or maliciously used my new email for their account.
My game is fully updated using the master manual updater (since my launcher can't connect to Origin and therefore won't recognise available updates). I have World Adventures, High-End Loft Stuff, Ambitions, Late Night, Generations, and Pets installed in my game and working properly. There's currently no mods or custom content in my game. I'm using a PC with Windows 7 Home Premium.
I'd really like this problem resolved before getting Showtime. As fun as the offline features look, I'd really like to be able to have the full functionality of the game.
If any more info is required of me to give to help a Guru solve my problem, I'll gladly give it. Just let me know.
Thank you very much in advance.
This message was edited 1 time. Last update was at 03/05/12 09:03 PM
Joined: 06/14/09 02:52 AM
Are you running the latest version of Origin? The download manager should update itself the next time you start it while connected to the internet. Otherwise the latest version of that application can be downloaded from the following link:
I do have the latest version of Origin installed, along with the latest version of The Sims 3.
I just checked my Firewall settings and Origin is set to be allowed through, yet I still receive the same error message when I attempt to run my Launcher, even though I'm logged in to my Origin account. I can still see my Downloads page in my launcher, though, and download items from the Store through the launcher. I can also connect to the Internet and log in to my Sims3.com account to access the social networking features in my game, despite receiving this error message when I run the launcher.
Does this mean that the game is in fact connected to Origin and I will be able to use the SimPort feature when I install Showtime or is the Origin connectivity issue separate from my Sims3.com account and being able to use the other social features of the game?
my origin wont workm either but i dont have showtime i think the store content coz i recently started buying stuff and ever since i downloaded the stuff my new origin updated thingy wont work this just sucks (^^^)