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I need to re-install my sims 3 base game but I lost my serial code.  XML
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Kalphis


Joined: 04/16/10 11:31 AM
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I had to un-install my sims 3 base game because of a bug and now I lost my serial code to reinstall it. Where can I find my code/get a new one?

"This is the way the world ends, This is the way the world ends, This is the way the world ends, not with a bang, but with a whimper" - TS Elliot
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andie6061


Joined: 04/10/10 12:42 AM
Messages: 5359
Location:Michigan
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Contact EA- if you have registered the game they can give you it to you

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Nichaedemus


Joined: 06/14/09 02:52 AM
Messages: 15534
Location:North America

Hi,

To retrieve your registered game serial code you may contact Support via the following page:

https://help.ea.com/connect-with-us

Need assistance with The Sims 3? Visit the Master Help Thread today!
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ace6661


Joined: 03/29/10 06:16 PM
Messages: 268
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OR instead of paying to get a code, here http://www.simprograms.com/12587/new-tool-added-the-sims-3-seri
al-grabber/
it gets the code you used if it was installed before.
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andie6061


Joined: 04/10/10 12:42 AM
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Location:Michigan
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ace6661 wrote:OR instead of paying to get a code, here http://www.simprograms.com/12587/new-tool-added-the-sims-3-seri
al-grabber/
it gets the code you used if it was installed before.


If the game was registered, they won't have to pay to get a code.
It's only if you need a replacement disk

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ace6661


Joined: 03/29/10 06:16 PM
Messages: 268
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andie6061 wrote:
ace6661 wrote:OR instead of paying to get a code, here http://www.simprograms.com/12587/new-tool-added-the-sims-3-seri
al-grabber/
it gets the code you used if it was installed before.


If the game was registered, they won't have to pay to get a code.
It's only if you need a replacement disk


I don't think so, I tried to get a code from them because I had lost my manual and I was told to pay... even though I was registered.
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andie6061


Joined: 04/10/10 12:42 AM
Messages: 5359
Location:Michigan
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ace6661 wrote:
andie6061 wrote:
ace6661 wrote:OR instead of paying to get a code, here http://www.simprograms.com/12587/new-tool-added-the-sims-3-seri
al-grabber/
it gets the code you used if it was installed before.


If the game was registered, they won't have to pay to get a code.
It's only if you need a replacement disk


I don't think so, I tried to get a code from them because I had lost my manual and I was told to pay... even though I was registered.


hmm, they didn't require me to pay when I needed one. That's odd.

This message was edited 1 time. Last update was at 03/09/12 06:32 AM


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ace6661


Joined: 03/29/10 06:16 PM
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I dunno, but it was like 15 dollars I think? and either way, this tool is easier and faster
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andie6061


Joined: 04/10/10 12:42 AM
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Location:Michigan
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ace6661 wrote:I dunno, but it was like 15 dollars I think? and either way, this tool is easier and faster


Hey, if it works- it works

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mrgiggles


Joined: 08/25/12 04:26 PM
Messages: 1
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if i contact EA what category do i use ? i cant find it .
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zoeden123


Joined: 02/04/12 03:19 AM
Messages: 8
Location:America
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Call EA, there's a great website called contacthelp.com here's the exact link to the number I had the exact same problem after I got a new hard-disk and was beside myself until I called. Hold times are excruciatingly long but it's definitely worth it.

Link: [http://www.contacthelp.com/directory/Shopping/Electronics/Ele
ctronic+Arts?ListingID=256]


I have no lifetime wish.
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zoeden123


Joined: 02/04/12 03:19 AM
Messages: 8
Location:America
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zoeden123 wrote:Call EA, there's a great website called contacthelp.com here's the exact link to the number I had the exact same problem after I got a new hard-disk and was beside myself until I called. Hold times are excruciatingly long but it's definitely worth it.

Link: [http://www.contacthelp.com/directory/Shopping/Electronics/Ele
ctronic+Arts?ListingID=256]

Just to inform you, they gave me a code free! The guy was very nice and polite.

I have no lifetime wish.
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tmccollom89


Joined: 06/13/13 03:30 AM
Messages: 1
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i have all my games registered through origin so it is currently downloading them but I lost the high end loft serial code to since it was a starter pack what is the best way to go bout retrieving it
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