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Where are the redeem codes for the digital showtime? PLEASE HELP!  XML
Post Reply Forum Index » Technical Discussions (EN)
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Aminididi


Joined: 09/12/11 12:23 AM
Messages: 69
Location:New Zealand
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I bought the katy perry version of showtime, but i didnt realise you had to use codes to get the extra items. Its the digital version(bought off origin) Where are the redeem codes? Thank you!!!

Ello please add me as a friend, i play regularly!

-^_^-
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stormwench


Joined: 06/06/09 04:57 PM
Messages: 4226
Location:Pacific NW
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The codes should be in the order confirmation email you got when you ordered the dd of Showtime.




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Aminididi


Joined: 09/12/11 12:23 AM
Messages: 69
Location:New Zealand
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stormwench wrote:The codes should be in the order confirmation email you got when you ordered the dd of Showtime.



I checked my email, but i couldent see anything...hm ill check again

Ello please add me as a friend, i play regularly!

-^_^-
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Aminididi


Joined: 09/12/11 12:23 AM
Messages: 69
Location:New Zealand
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bump

Ello please add me as a friend, i play regularly!

-^_^-
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stormwench


Joined: 06/06/09 04:57 PM
Messages: 4226
Location:Pacific NW
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Make sure you are looking at the order confirmation email that came from EA and not the ship/delivery email you got from order-origin.

The only other place I know that your codes be in your origin order history. You get there through settings in your Origin Beta Client (how to - http://help.ea.com/article/viewing-your-purchase-history) and see if its listed there.

There appears to be an outage using the Origin Beta (again) so you may want to follow these instructions to get your purchase history: http://help.ea.com/article/origin-purchase-history-link. I went there and clicked the link to the order number for my showtime and it had the code for the items there




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Aminididi


Joined: 09/12/11 12:23 AM
Messages: 69
Location:New Zealand
Offline

stormwench wrote:Make sure you are looking at the order confirmation email that came from EA and not the ship/delivery email you got from order-origin.

The only other place I know that your codes be in your origin order history. You get there through settings in your Origin Beta Client (how to - http://help.ea.com/article/viewing-your-purchase-history) and see if its listed there.

There appears to be an outage using the Origin Beta (again) so you may want to follow these instructions to get your purchase history: http://help.ea.com/article/origin-purchase-history-link. I went there and clicked the link to the order number for my showtime and it had the code for the items there



Hi, thanks for that I clicked on order history but...idk :\

Ello please add me as a friend, i play regularly!

-^_^-
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SimGuruRusskii


Joined: 12/15/11 03:36 AM
Messages: 1171
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Actually no, the redeem codes for the bonus contents are not redeemable in origin.

Once you get your codes you should go to the sites to redeem:

thesims3.com/incentives/ShowtimeRedeem
thesims3.com/incentives/CollectorsRedeem
thesims3.com/incentives/ShowtimeOrigin

after you have redeemed your items, you can go to the thesims3.com purchase history, under the store -> myaccount

If you have questions let me know.


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