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Cannot Start Launcher: Game update being installed  XML
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socalkdl


Joined: 04/26/10 04:55 PM
Messages: 1635
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Ok, here is a new one on me. Starting this morning I cannot launch the Sims 3. I get the following error message:
"Cannot start the Launcher when a game update is being installed. Please try again after the install is complete."
Note: I am not updating the game and no update activity is being shown. The launcher just closes.
As if the new My Page wasn't enough hassle!
Kirk
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socalkdl


Joined: 04/26/10 04:55 PM
Messages: 1635
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Never mind. The game launcher simply had a Liam moment. Rebooting my computer cleared it up.
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DanielleVia


Joined: 02/08/11 05:08 AM
Messages: 1
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my launcher is also doing this. I have restarted my computer and still nothing...please help!
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Seydon


Joined: 11/09/13 11:40 PM
Messages: 1
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Had the same issue today while installing on a new computer.

After wasting tons of bandwidth redownloading the app and the patches, turned out that a lock file was left behind by the patch installer.

When installing a patch, a file TS3patch.lck is created under c:\users\<username>\appdata\roaming

As soon as I deleted that file, the launcher started working again.
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osamabinrobot


Joined: 08/18/13 05:56 AM
Messages: 1
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Thanks so much seydon!
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simsfana3245


Joined: 07/08/11 05:31 AM
Messages: 3
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@Seydon, I am having the same problem except I can't seem to find the appdata folder. When I try to make one with that name it says there is already a folder however it's no where in sight, any help?

This message was edited 1 time. Last update was at 11/29/13 12:40 AM

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SnowWolf864


Joined: 11/23/13 01:37 AM
Messages: 1
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simsfana3245 wrote:@Seydon, I am having the same problem except I can't seem to find the appdata folder. When I try to make one with that name it says there is already a folder however it's no where in sight, any help?


The Appdata folder is hidden by default;

Windows 7 - Organise->folder and search options ->view(tab)-> Then under advanced setting there is "hidden files and folders" and just change to show
Windows 8 - View tab(On any file explorer page)->show/hide->hidden items(just check the box if it is not already ticked)

hope that helped just ask again if that is confusing

This message was edited 1 time. Last update was at 11/29/13 02:11 PM

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Frankenrai


Joined: 02/02/13 06:59 PM
Messages: 1
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Can someone please help me I found the 'roaming' folder and I even put to show hidden files but I cant find the TS3patch.lck to delete... and when I try to start up sims 3 it still says: "Cannot start the Launcher when a game update is being installed. Please try again after the install is complete."

soooo is there something that I'm doing wrong or what? (I have no clue, please help)
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Mister_Passive


Joined: 02/18/14 09:46 AM
Messages: 1
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Thanks so much for the help @seydon, worked a charm for me
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