I've contacted EA on several occasions to help me rectify this problem.
i got told to uninstall the base game, and the expansion packs, i did as i was told, then i reinstalled the base game updated it, then installed the expansion packs one by one obviously updating after the install has completed per pack.
once the installation of all the expansion packs was installed, i then went into the game to create my house 3 sims and 2 cats.
after i had created my family, i then created a house.
after doing all interior and exterior work on the house, i called services for a Butler.
then 5 seconds later i have lots of butlers spawning.
when i called for a maid, one maid spawned and came into the house and done her work and left, whereas the butler should of came into the house to do their work, instead they keep spawning and spawning in groups of 5 or more. which made my computer lag then went into a blue screen
any help to rectify this bug would be very much appreciated