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[Error Analysis] Sim not arriving at University  XML
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crinrict


Joined: 06/21/09 03:39 PM
Messages: 15228
Location:Switzerland

I tried out some games and it comes all down to game corruption. Multiple things can happen, leaving the game corrupted. There's a few things one can try like swapping out the Uni files but the best option is to use mods. Traveler, Overwatch and ErrorTrap are your best friends.

I won't be looking into this any further. It's not my job and if EA doesn't decided to fix this or at least address this issue, there's nothing I can do about it.

You're still welcome to post here of course and maybe this thread IS monitored by the gurus but my work is done here.

This issue is the same that WA has. I tried to keep my hopes up that a solution can be found but I've expected it to be this way all along from the moment I heard how Uni works. I've updated my blog but that is all I can do. I now officially give up.



Many seem have to have an issue where they do not arrive at University. When the world loads, the Sim is not there and you have the option to go to edit town.

The problem is a bit like the old World Adventures issue which means that something is failing and the game can't load the world properly because of this.

It's probably not a mod issue. To me it seems it has something to do with the Sim being corrupted for whatever reason.

Because of this issue, I recommend saving your game under a different name before you have your Sim leave for Uni. If the Sim does not arrive, no use in trying to play that game. Here's some more precautions you can take: Precautions for University Life

Lets try to find out what that is.

I'm doing this thread together with ceejay402 and we're going to update the first two posts whenever one of us has the time. It's easier this way.



Please answer the following questions

- Are you using mods or did you do so before installing UL ?
- Does your Sim use any cc, especially makeup ?
- Are you playing a game you started before UL or did you start a new one ?
- Are you playing with a fresh Sim or did you import one from the library ?
- Do you have World Adventures installed ?
- Does your Sim have a High School diploma (either in the inventory or hanging on the wall, please specify which one)
- Did your Sim attend the High School graduation ?
- Did you notice anything particular before your Sim went to University ?
- How many Sims did you send ?
- Are you sending your whole household or only part of it ?
- Does your Sim financial help and did he take the aptitude test ?
- Did you have any issues with the llama arriving at your home lot and bringing over the bucket ?
- If you have WA, do you have troubles traveling there as well ?
- Do you have the Hot Air Balloon placed in your world ?
- Are you playing a custom world or EA ?

If you have any other kind of issues where you don't arrive properly, you can post too. Describe what happens in as much details as possible.

Few things you can try

Please always work on a backup of your game.

If you don't have a backup or if it's not the first term you're having issues with, please try this workaround

VenomixSim wrote:1. Go to your Documents\Electronic Arts\The Sims 3\Saves folder.
2. Go into the save folder you are having the problems on.
3. There should be two files, one package file and a NHD file with Sims University in the name. Delete both of these files, and you should be able to send your sim to university with no problems.

The only thing about using this workaround is that if you have friends at the university already, it creates a new university, so the sims you meet at the new university will be duplicates, and will NOT have the relationships you had before.


1. Is it a particular Sim that is causing the issue

- To find out, try different constellations. Send just one Sim, the whole household and try different ones.

2. For those of you that had no troubles with the first term but with the second

- Did the term go ok ? Did you have any issues with coming home ?

3. If you have WA, please try to send the Sim that is supposed to go to Uni now. I wanna know if they glitch in the WA Worlds too.

4. The suggested solution by VenomixSim will probably not help with the issue itself but it should help getting your Sims back if you didn't make a backup.

5. Try a factor reset and only move your savegame over to the new folder and see if you have the same issue: http://sims3.crinrict.com/en/2011/06/tutorial-resetting-the-gam
e-to-factory-settings-without-reinstalling.html


Make sure to backup the folder in Downloads




If someones wants to share their savegame (preferably an EA world one) with me, please do the following. I'm looking for games that have the issue on the first try (aka you never seen the Uni world with that Sims):

- If you have KPST installed, I can't use your game since I don't own that SP
- Zip up your whole savegame folder that has the issue
- Upload to some file sharing site or your own if you have. I do prefer mediafire. Please don't use a site where I would need to make an account to download
- If the file is > 200 MB, remove the travelDB.package from the zip file. I don't need that.
- Post the link in my guest book: http://sims3.crinrict.com/en/guestbook or send me a PM at the AnswerHQ: http://answers.ea.com/ Both are private and only I will see
- Let me know which Sim it is that is affected.



That's all for the moment. Your DxDiag is not needed. This is not a computer issue.

Solutions welcome of course.

This message was edited 13 times. Last update was at 04/03/13 11:02 AM


I don't work or have any association with EA
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ceejay402


Joined: 02/28/11 10:32 PM
Messages: 5419

Hi all,

just wanted to highlight some possible solutions. Please post back results.


crinrict wrote:
Few things you can try

Please always work on a backup of your game.

If you don't have a backup or if it's not the first term you're having issues with, please try this workaround

VenomixSim wrote:1. Go to your Documents\Electronic Arts\The Sims 3\Saves folder.
2. Go into the save folder you are having the problems on.
3. There should be two files, one package file and a NHD file with Sims University in the name. Delete both of these files, and you should be able to send your sim to university with no problems.

The only thing about using this workaround is that if you have friends at the university already, it creates a new university, so the sims you meet at the new university will be duplicates, and will NOT have the relationships you had before.


1. Is it a particular Sim that is causing the issue

- To find out, try different constellations. Send just one Sim, the whole household and try different ones.

2. For those of you that had no troubles with the first term but with the second

- Did the term go ok ? Did you have any issues with coming home ?

3. If you have WA, please try to send the Sim that is supposed to go to Uni now. I wanna know if they glitch in the WA Worlds too.

4. The suggested solution by VenomixSim will probably not help with the issue itself but it should help getting your Sims back if you didn't make a backup.

5. Try a factor reset and only move your savegame over to the new folder and see if you have the same issue: http://sims3.crinrict.com/en/2011/06/tutorial-resetting-the-gam
e-to-factory-settings-without-reinstalling.html



ALSO wanted to highlight many are reporting good response with using nraas error trap
.

http://nraas.wikispaces.com/

http://nraas.wikispaces.com/How+To+Install

there is also this one
:
xmoonlightblossomx wrote:Just to let you guys know, I moved my sims into a different neighborhood and sent them to university with no problems


thanks all!

This message was edited 2 times. Last update was at 03/25/13 01:41 AM

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crinrict


Joined: 06/21/09 03:39 PM
Messages: 15228
Location:Switzerland

Reports from the bug thread

- Moving doesn't work. Town is loading but Sim is not there. Only option to make a new family (pinkgirl0515, Interruptions, Mafiastyle, jennytru, ANGLE666, alicia7tommy, TheTodesfurcht, elitedragon, Kiley0812, Tinkerball, JenDeBaker, TootieHyPeRGaL, jennytru, CrystalAbyss1, SimSassybree)
--> Related to Sims that didn't have a High School graduation/diploma (Desirai) ?
- Sim is stuck on home map (thesims204, GinnyLee)
- Button goes gray when trying to move (kjilop, TheyCallMeTori)
- After picking dorm, town never gets loaded (Pandachica86)

I don't work or have any association with EA
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Slythrnhr92


Joined: 06/01/09 01:03 AM
Messages: 260
Location:Florida
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- Are you using mods or did you do so before installing UL ? Removed before installing.

- Are you playing a game you started before UL or did you start a new one ? Started

- Are you playing with a fresh Sim or did you import one from the library ? Fresh

- Do you have World Adventures installed ? Yes

- Does your Sim have a High School diploma (either in the inventory or hanging on the wall, please specify which one) Inventory

- Did your Sim attend the High School graduation ? Yes

- Did you notice anything particular before your Sim went to University ? Nope

- How many Sims did you send ? One, and tried with two other after too see if it does the same issue.

- Does your Sim financial help and did he take the aptitude test ? First time didn't take the test, then I tried with the test too and same issue.

- Did you have any issues with the llama arriving at your home lot and bringing over the bucket ? Nope


- If you have WA, do you have troubles traveling there as well ? Nope but haven't played WA in months so i don't know i've only travelled there a few times which haven't been for about a year now I haven't used that.


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BethyAnn93


Joined: 03/12/12 09:12 PM
Messages: 210
Online

- Are you using mods or did you do so before installing UL ? Never have used them.

- Are you playing a game you started before UL or did you start a new one ? I started a brand new game.

- Are you playing with a fresh Sim or did you import one from the library ? Brand new sim.

- Do you have World Adventures installed ? Yes.

- Does your Sim have a High School diploma (either in the inventory or hanging on the wall, please specify which one)In inventory.

- Did your Sim attend the High School graduation ? Yes.

- Did you notice anything particular before your Sim went to University ? Not at all.

- How many Sims did you send ? 1 the fist time, it was normal, three the second time, it was normal. Then every time after that it asked me to move in, create, or choose a family when I got to university.

- Does your Sim financial help and did he take the aptitude test ? Yes.

- Did you have any issues with the llama arriving at your home lot and bringing over the bucket ? The fist time no, the second time i moved houses and it didn't show up until I played a different time.

- If you have WA, do you have troubles traveling there as well ? No.

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VenomixSim


Joined: 06/18/11 03:07 AM
Messages: 8
Offline

1. Go to your Documents\Electronic Arts\The Sims 3\Saves folder.
2. Go into the save folder you are having the problems on.
3. There should be two files, one package file and a NHD file with Sims University in the name. Delete both of these files, and you should be able to send your sim to university with no problems.

The only thing about using this workaround is that if you have friends at the university already, it creates a new university, so the sims you meet at the new university will be duplicates, and will NOT have the relationships you had before.
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crinrict


Joined: 06/21/09 03:39 PM
Messages: 15228
Location:Switzerland

@VenomixSim: Thanks

---

To everyone. Users at the German Forum might be on to something.

Big new questions: Is everyone in your household going to Uni or just some of them ? If it's just some, try sending them all (if possible)

I don't work or have any association with EA
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chocolatefox72


Joined: 11/02/09 11:34 PM
Messages: 10
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Haven't had a sim disappear or anything but , i am having the barista bar issue, when after my sim buys a drink it takes money but drink vanishes, also there is no option to roast food on my bonfire as told in sim wiki.
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Achoo89


Joined: 05/14/12 10:27 AM
Messages: 269
Location:Northern Ireand via Scotland
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Glad to see I am not the only person with this irrtating issue!

- Are you using mods or did you do so before installing UL ? I don't use mods!

- Are you playing a game you started before UL or did you start a new one ? I sent my two sims, from a family I had played with for MONTHS!

- Are you playing with a fresh Sim or did you import one from the library ? I don't ge the question

- Do you have World Adventures installed ? Yes

- Does your Sim have a High School diploma (either in the inventory or hanging on the wall, please specify which one)Nope.
- Did your Sim attend the High School graduation ? No..I don't think so.

- Did you notice anything particular before your Sim went to University ?No

- How many Sims did you send ? Two

- Does your Sim financial help and did he take the aptitude test ? Yes both took the test.

- Did you have any issues with the llama arriving at your home lot and bringing over the bucket ? He stayed a while but no, no issue.

- If you have WA, do you have troubles traveling there as well ? I haven't tried.

Dee xxx

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cordylin1978


Joined: 11/16/12 02:09 AM
Messages: 15
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- Are you using mods or did you do so before installing UL ? no
- Are you playing a game you started before UL or did you start a new one ? new
- Are you playing with a fresh Sim or did you import one from the library ? fresh
- Do you have World Adventures installed ? yes
- Does your Sim have a High School diploma (either in the inventory or hanging on the wall, please specify which one) yes
- Did your Sim attend the High School graduation ? yes
- Did you notice anything particular before your Sim went to University ? no
- How many Sims did you send ? 1
- Does your Sim financial help and did he take the aptitude test ? yes
- Did you have any issues with the llama arriving at your home lot and bringing over the bucket ? no
- If you have WA, do you have troubles traveling there as well ? no
please help

This message was edited 1 time. Last update was at 03/09/13 07:55 AM

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crinrict


Joined: 06/21/09 03:39 PM
Messages: 15228
Location:Switzerland

chocolatefox72 wrote:Haven't had a sim disappear or anything but , i am having the barista bar issue, when after my sim buys a drink it takes money but drink vanishes, also there is no option to roast food on my bonfire as told in sim wiki.


This is not the thread for that. Please report in the stickied bug thread and answer the questions in the second post

I don't work or have any association with EA
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shadowmel333


Joined: 09/09/11 05:39 PM
Messages: 60
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- Are you using mods or did you do so before installing UL ? MC and overwatch

- Are you playing a game you started before UL or did you start a new one ? Before UL

- Are you playing with a fresh Sim or did you import one from the library ? Fresh

- Do you have World Adventures installed ? Yes

- Does your Sim have a High School diploma (either in the inventory or hanging on the wall, please specify which one) In her inventory

- Did your Sim attend the High School graduation ? No

- Did you notice anything particular before your Sim went to University ? No

- How many Sims did you send ? 3 at first, then I tried with two, and the with only one. That way I noticed that the problem concerned my female sim.

- Are you sending your whole household or only part of it ? Part of it

- Does your Sim financial help and did he take the aptitude test ? Yes to both

- Did you have any issues with the llama arriving at your home lot and bringing over the bucket ? No

- If you have WA, do you have troubles traveling there as well ? No
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ceejay402


Joined: 02/28/11 10:32 PM
Messages: 5419

chocolatefox72 wrote:Haven't had a sim disappear or anything but , i am having the barista bar issue, when after my sim buys a drink it takes money but drink vanishes, also there is no option to roast food on my bonfire as told in sim wiki.


hey chocolatefox72, are u using any mods? also have cleaned out cache files and tested to see if this problem exist in another new worlds?
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DonnaNoble


Joined: 06/01/09 10:48 PM
Messages: 149
Location:my own little corner, all alone in my own little chair
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- Are you using mods or did you do so before installing UL ? No mods, clean game.

- Are you playing a game you started before UL or did you start a new one ? A saved game that I've put a lot of hours into.

- Are you playing with a fresh Sim or did you import one from the library ? Sim from saved game.

- Do you have World Adventures installed ? Yes

- Does your Sim have a High School diploma (either in the inventory or hanging on the wall, please specify which one) Yes, in inventory

- Did your Sim attend the High School graduation ? Yes

- Did you notice anything particular before your Sim went to University ? Mail box jump bug, sim goes to mail box but jumps out of action without collecting anything

- How many Sims did you send ? 1
- Are you sending your whole household or only part of it ? part

- Does your Sim financial help and did he take the aptitude test ? Yes on apptitude test, didn't qualify for financial help

- Did you have any issues with the llama arriving at your home lot and bringing over the bucket ? Not at first, but I switched active households and he never showed up

- If you have WA, do you have troubles traveling there as well ? I haven't played WA in a long, long time

I was playing Sunset Valley, many many hours and several generations with the same family. I experience major glitches that I found work arounds for and kept the game going. Currently the mail box is inaccessable. I tried other saved games with less hours on them and they worked just fine. Also I tried switching active households. The mascot did not come, but I realized I could purchase the welcome bucket and place it on the lot, but after taking the test and enrolling, the sim still did not appear and the game acted like it was starting a new world. So the problem isn't just with one family, it seems to be systemic.

One other thing I noticed after fooling around with suggested "fix" of making a copy of the sim and putting it in the bin to place and then send home and go back again; I tried it, but when I sent the copied sim back I sent another with her, she showed up and he didn't. So I went to main menu without saving. The next time I tried to send her, it looked like it was going to work, the game asked where I wanted my sim to live, not to chose a household, but she didn't appear in the little portrait by the family name, nor was there a thumbnail icon for her. I could see the other students, but there was no way to interact with the game. Another try, and the game stayed in Map View and the sim panel was blank.
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powerhouse


Joined: 11/18/11 01:23 PM
Messages: 809
Location:In a world of my own
Online

I can't send any sims form As the other worlds are fine , i put them in the bin and played them in another world fine but not AS ... Strange :/

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