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Analysis - disappearing maintenance worker(s) & other staffing issues in resorts  XML
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Karritz


Joined: 04/15/12 12:46 AM
Messages: 7014
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For many, the maintenance staff are not showing up at all, or disappearing after a while.

If you have experienced this issue, please answer these questions so we can try to work out what is happening so it can be fixed.

1. Are you using any mods ?
2. Does the maintenance staff never come ?
3. Does the maintenance staff come at first then disappear after a while ?
4. Is the front desk clerk, pool bar staff and food stand staff showing up ok ?
5. If any of the staff are not showing up, what did you do to try to get them back ? (re-hire, open/close resort) and were you successful ?
6. Is everything breaking on your resort ?
7. What resort are you playing ?
8. At which level is the staff hired ?
9. How many staff were hired (and their levels) ?

This message was edited 4 times. Last update was at 06/29/13 09:56 PM


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crinrict


Joined: 06/21/09 03:39 PM
Messages: 16790
Location:Switzerland

1. Are you using any mods ?
Not at the moment
2. Does the maintenance staff never come ?
I had them in the beginning
3. Does the maintenance staff come at first then disappear after a while ?
Yes, that's what happened.
4. Is the front desk clerk, pool bar staff and food stand staff showing up ok ?
Yes, they come without an issue
5. If any of the staff are not showing up, what did you do to try to get them back ? (re-hire, open/close resort) and were you successful ?
I tried rehiring, resetting all sims with the cheat and open/closing. Nothing made them come back
6. Is everything breaking on your resort ?
That's how I realized the staff was not there anymore. All bathrooms, all sinks and toilets were dirty and broken. Food seemed still ok.
7. What resort are you playing at
I play the cheap one, Hobart's Hideout I think it's called (I renamed it)

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crinrict


Joined: 06/21/09 03:39 PM
Messages: 16790
Location:Switzerland

After restarting my game, they have all magically appeared again.

Hm

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AlexBoyJr


Joined: 04/26/11 04:52 PM
Messages: 58
Location:UK
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1. Are you using any mods ?
No, i don't use mods.
2. Does the maintenance staff never come ?
They came for the first few days of having a resort but they stopped showing up
3. Does the maintenance staff come at first then disappear after a while ?
Yes
4. Is the front desk clerk, pool bar staff and food stand staff showing up ok ?
The front desk clerk does show up but she barely attends to her job and would rather play games or socialise on her laptop, pool bar staff is fine and food stand staff is fine.
5. If any of the staff are not showing up, what did you do to try to get them back ? (re-hire, open/close resort) and were you successful ?
Rehired new staff but then the same issue kept happening where they would disappear after a few days. Even when you hire new staff, sometimes they don't tend to their job properly.
6. Is everything breaking on your resort ?
Yes, sinks, baths, toilets, etc.
7. What resort are you playing ?
La Costa Verde

This message was edited 1 time. Last update was at 06/29/13 04:00 PM

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Alizatina


Joined: 03/22/12 10:30 PM
Messages: 1166
Location:Canterlot
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1. Are you using any mods ? Yes, all up to date though and I installed with a clean game, I uninstalled sims 3 and reinstalled it clearing everything!
2. Does the maintenance staff never come ? Nope, they always show up when something is dirty, not instantly, but they show up.
3. Does the maintenance staff come at first then disappear after a while ? Nope, they walk back into the resort tower after they clean everything
4. Is the front desk clerk, pool bar staff and food stand staff showing up ok ? My problem is that anyone I have for the pool bar comes out of the resort tower and then idles there for hours, never actually going to the bar. This started happening after I added more Resort towers
5. If any of the staff are not showing up, what did you do to try to get them back ? (re-hire, open/close resort) and were you successful? When I first buy Whatever Hideaway, it takes a couple re-hirings for the front desk person to show up, but that is it!
6. Is everything breaking on your resort ? Nothing more than what the game has break as part of the running the resort scenario, like one thing every 1-5 sim hours
7. What resort are you playing ? The hideaway one that you get for free!

I want to be your friend! Add me! ^_^ Also... Yes, I do love Hipster Goats!

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Alizatina


Joined: 03/22/12 10:30 PM
Messages: 1166
Location:Canterlot
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So this thread made me think about looking at the tuning for resort workers in the code, because I assumed that they are like bonehilda, where they are suppose to go back to the tower rabbit hole until the next cleaning check, so while looking I found a coding error, I wrote it down verbatim amd triple checked): (It's in Sim Minutes and Hours, didn't say that, but that is what I am assuming as that is what the rest of the tuning normally is)

Min length of time (in hours) that resortmaintenance will be out for before leaving
Low- 2
Medium- 6
<==>

High- 4

Max length of time (in hours) that resortmaintenance will be out for before leaving
Low- 2
Medium- 4
<==>

High- 6

Maximum time to goof off in hours
Low- 2
Medium- 1
High- .5

Odds of goofing off
Low- 30%
Medium- 15%
High- 2%

Min time between fix vs. goofoff checks (in minutes)
Low- 45
Medium- 45
High- 45

Max time between fix vs. goofoff checks (in minutes)
Low- 60
Medium- 60
High- 60

So this probably means if you only have medium resort maintenance workers then they probably won't show up because the Max and Min are contradicting one another!

I want to be your friend! Add me! ^_^ Also... Yes, I do love Hipster Goats!

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toreitallup


Joined: 06/06/12 09:17 PM
Messages: 1
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1. Are you using any mods ?
Nope
2. Does the maintenance staff never come ?
Never,but they used to before i saved and reloaded.
3. Does the maintenance staff come at first then disappear after a while ?
No, not anymore.
4. Is the front desk clerk, pool bar staff and food stand staff showing up ok ?
Yes
5. If any of the staff are not showing up, what did you do to try to get them back ? (re-hire, open/close resort) and were you successful ?
6. Is everything breaking on your resort ?
Yes
7. What resort are you playing ?
Two, one of my own and herbert's hideaway

There are also roaches and garbage underground and I have to build basements to stomp them out

This message was edited 1 time. Last update was at 06/29/13 10:00 PM

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Lilac3


Joined: 06/04/11 01:17 AM
Messages: 23
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1. Are you using any mods ?
Nope

2. Does the maintenance staff never come ? No, I hire them but nobody shows up

3. Does the maintenance staff come at first then disappear after a while ?
No they don't even show up

4. Is the front desk clerk, pool bar staff and food stand staff showing up ok ?
Front desk/food stand show up fine, I haven't used a pool bar yet so not sure about that one.

5. If any of the staff are not showing up, what did you do to try to get them back ? (re-hire, open/close resort) and were you successful ?
The first time I hired a front desk employee nobody showed up so I hired someone else and they came. Never hada problem since

6. Is everything breaking on your resort ?
Not everything but the all in one toilets ALWAYS break even if nobody used them.

7. What resort are you playing ?
Two of my own on uncharted islands.
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Steve3551


Joined: 10/29/12 01:38 AM
Messages: 1
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Karritz wrote:For many, the maintenance staff are not showing up at all, or disappearing after a while.

If you have experienced this issue, please answer these questions so we can try to work out what is happening so it can be fixed.

1. Are you using any mods ?
not at the moment.
2. Does the maintenance staff never come ?
they used to. all that is invisibly maintained is the food.
3. Does the maintenance staff come at first then disappear after a while ?
yes, they did.
4. Is the front desk clerk, pool bar staff and food stand staff showing up ok ?
yes.
5. If any of the staff are not showing up, what did you do to try to get them back ? (re-hire, open/close resort) and were you successful ?
i haven't got my staff back yet.
6. Is everything breaking on your resort ?
yes.
7. What resort are you playing ?
the one that was free but abandoned.
8. At which level is the staff hired ?
i hired 2 high level, and one medium level.
9. How many staff were hired (and their levels) ?
three.
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sb905


Joined: 10/01/09 09:27 AM
Messages: 5
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1. Are you using any mods ?
no

2. Does the maintenance staff never come ?
no they never turn up.

3. Does the maintenance staff come at first then disappear after a while ?
yes they were there at first now they never appear.

4. Is the front desk clerk, pool bar staff and food stand staff showing up ok ?
yes

5. If any of the staff are not showing up, what did you do to try to get them back ? (re-hire, open/close resort) and were you successful ?
i did all of those things nothing has worked

6. Is everything breaking on your resort ?
yes

7. What resort are you playing ?
hobarts hideaway the free one

8. At which level is the staff hired ?
high and medium

9. How many staff were hired (and their levels) ?
2 medium 1 high
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Nanatorium


Joined: 02/16/12 04:40 PM
Messages: 3182
Location:Chillin' with the Cat Brigade

1. Are you using any mods ?
Yes. Overwatch, MasterController, ErrorTrap, and DebugEnabler. I will test without mods and report back, even though it seems those of you without mods running are still having issues.

2. Does the maintenance staff never come ?
They come for one or two Sim days and then disappear. Poof!

3. Does the maintenance staff come at first then disappear after a while ?
See above.

4. Is the front desk clerk, pool bar staff and food stand staff showing up ok ?
Yes, they show up as normal.

5. If any of the staff are not showing up, what did you do to try to get them back ?
(re-hire, open/close resort) and were you successful ?
I have to re-hire them and then they show back up (only to disappear again!)

6. Is everything breaking on your resort ?
Not that I would describe as being unusual. Sidenote: I did delete the roach spawners as suggested in another thread as these were causing me issues at first.

7. What resort are you playing ?
Hobart's Hideaway (renamed).

8. At which level is the staff hired ?
I have tried many different variations of skill-level, and also combinations of 1, 2, and 3 workers.

9. How many staff were hired (and their levels) ?
See above.


Another additional note (unsure if it's related at all): I seem to be having "invisible sim" issues with my maintenance staff (and *only* my maintenance staff--all other workers appear as normal). So far at least two I have had to fix by resetting.

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Karritz


Joined: 04/15/12 12:46 AM
Messages: 7014
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I am hoping some more people might post their issues with their resort maintenance here to help find a pattern. Or it this issue is a common one or not.

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DemeterDoll


Joined: 06/04/09 03:03 AM
Messages: 197
Location:San Diego
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If you have experienced this issue, please answer these questions so we can try to work out what is happening so it can be fixed.

1. Are you using any mods ? Yes, I use a few mods, no core mods at all. All state 1.55 compatibility in notes. (two foot mama, bluegenjitsu, and velocity grass are the mod authors used.)

2. Does the maintenance staff never come ? The maintenance staff comes at first when playing a new resort for the first time, or after restarting the game.

3. Does the maintenance staff come at first then disappear after a while ? The staff disappears when my sim leaves the lot and returns. They never reappear again until reloading the game.

4. Is the front desk clerk, pool bar staff and food stand staff showing up ok ? All the others show up fine.

5. If any of the staff are not showing up, what did you do to try to get them back ? I fired and re-hired, changed to different levels and numbers of hires, open and closed the resort, went to build/buy, used the code resetsim *, checked and resolved some routing issues, and finally reloaded the game. I thought at first that it was a routing issue, since the staff seems to come out of the resort towers when they go to work. I noticed that my resort tower and a ton of sims standing behind it screaming about pathing. I resolved all the path issues, and used testingcheatsenabled and right click to reset the building. When I did that several other sims popped out of the building but not the maintenance staff. They did come out of the resort tower and go to work after my reload.

6. Is everything breaking on your resort ? I'm not sure if it's consistently breaking or how often, but when I came back to my resort everything was broken. I fixed it all and haven't gone back to check.

7. What resort are you playing ? This occurred at Hobart's and also at a custom built resort on a discovered island.

8. At which level is the staff hired ? I had three at high level. I also tried changing it to low, trying different amounts, and finally changed it back to three high.

9. How many staff were hired (and their levels) ?



EDIT: I would like to report some new info. I created a new version of IP this time with no mods installed except overwatch (which was installed before, and I still don't think the other mods were the cause.) This time I created a resort on a 100% flat lot and played it for several sim days. All maintenance workers came and worked. Sometimes they goofed off, sometimes they cleaned, but they never just disappeared and never came back like before. Then I claimed hobart's, and deleted every single thing on the lot. I flattened most of the lot even with the road but left the bumps and drop off near the ocean. I built all the rabbit holes and resort area on the flat part. I then played for several sim days, and then save/quit and played again. The maintenance workers stay.

One thing I failed to describe in my initial report is that when I first played Hobart's in my first IP world, I didn't really redesign the place, but I did pick up the resort tower and move it back a few spaces to make room for a pool. This lead to lots of sims standing back there, and having route failures because the rabbithole was now only one tile away from the boundary. Unfortunately, even after fixing the problems, the staff never reappears once the problem starts. My new one has four tiles all around it and everyone seems to move around fine. Maintenance has not disappeared yet, but I'll report if they do. I'm now nearly convinced this is due to routing.

This message was edited 3 times. Last update was at 07/02/13 08:39 PM

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JazminAdore


Joined: 09/15/11 05:21 AM
Messages: 1289
Location:Sunny California
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1. Are you using any mods ?
yes, overwatch and errortrap
2. Does the maintenance staff never come ?
No, they show up as they are supposed to.
3. Does the maintenance staff come at first then disappear after a while ?
Yes, but they don't disappear as if they just walked away...they literally disappear. *tossing on the invisibility cloak*
4. Is the front desk clerk, pool bar staff and food stand staff showing up ok ? Perfectly fine, yes
5. If any of the staff are not showing up, what did you do to try to get them back ? (re-hire, open/close resort) and were you successful ? Resetsim, and rehiring
6. Is everything breaking on your resort ?
no
7. What resort are you playing ? Hobart's Hideaway
8. At which level is the staff hired ? High
9. How many staff were hired (and their levels) ? 3, all high

adding a picture to show the issue.


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Alorapop


Joined: 10/10/10 12:57 AM
Messages: 264
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I do not have any mods. I do not have any CC. However The maintenance crew did not show up until the third day. They disappear sometimes.By disapear I mean I only see their speach bubble. They get stuck in different places a lot. They also are very lazy.haha They do not do their work enough. I tried to use move objects cheat but it did not work. so I rehired.I am playing my resort. It is called Resorting to Fun. My staff are 2 medium and 1 High.
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